Job Description

Job Description

Job Description

B File is a Michigan-based company revolutionizing the insurance industry by empowering agents with innovative tools, expert insights, and hands-on support. What sets us apart is our unwavering commitment to those behind the scenes, our scheduling team. At B File, appointment setters are not just part of the process; they are the process. Their work powers the connections that help agents deliver exceptional service and results.

Were hiring a full-time Appointment Setter to join our growing team. In this role, youll make outbound calls to schedule appointments between insurance agents and their clients. Youll follow proven conversation scripts, adapt to different campaign needs, and deliver professional, high-quality interactions that support agent success.

• Base Pay: $18 per hour
• Supportive, mission-driven team culture
• Leadership that recognizes and rewards your contributions
• Real opportunities for advancement as the company scales

If you're ready to make a meaningful impact in a role where your work matters every single day, apply now!

Hourly Base Salary Based on Experience

Flexible Schedule

Hands on Training

Career Growth Opportunities

• Make outbound calls to schedule appointments for insurance agents
• Follow structured scripts with clarity, warmth, and professionalism
• Accurately manage scheduling systems and maintain call records
• Adapt to evolving campaign strategies and agent-specific needs
• Represent B File and our clients with confidence and care

• Experience in telemarketing, call centers, or customer service preferred
• Strong verbal communication and active listening skills
• Confident and professional phone presence
• Comfortable navigating CRM systems and digital scheduling tools
• A team-first mindset with the ability to work independently

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