Bilingual Customer Service and Sales Representative Job at Aubrey Maxie-Farmers Insurance Agency, Spring, Montgomery County, TX

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  • Aubrey Maxie-Farmers Insurance Agency
  • Spring, Montgomery County, TX

Job Description

Job Description

Job Description

Dont wait, take the next step in your career today. Aubrey Maxie-Farmers Insurance Agency in Spring, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Bilingual Customer Service Representative . If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. Apply now to join our team and our commitment to customer satisfaction and success.

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Hands on Training

Responsibilities
  • Meet new business production goals and objectives as established.
  • Process customer policy change requests.
  • Handle all incoming calls from customers and follow-up.
  • Document each customer contact.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Prospecting and generating new business through leads & referral sources.
  • Cold call, direct email and perform other lead generation activities.
  • Work independently and as part of a team.
  • Handle customer renewals.
Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Excellent Communication/interpersonal skills.
  • Career minded vision.
  • Great Customer Service Skills.
  • A Property & Casualty insurance license is required, or must be obtained shortly after hire.
  • A Life & Health Insurance license is required, or must be obtained shortly after hire
  • Be capable of handling customer rejection.
  • Bilingual, fluent in both English and Spanish is beneficial.
  • No insurance experience required but must be willing to learn
  • Ability to identify and solve problems, think critically, and make decisions quickly.

Job Tags

Hourly pay, Full time, Work at office, Immediate start,

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