Business Operations Specialist Job at EPITEC, Ridgefield Park, NJ

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  • EPITEC
  • Ridgefield Park, NJ

Job Description

Title: Business Operations Specialist/Service Planning and Admin Support

Location: Ridgefield Park NJ 07660-2104 United States

Bilingual Korean Speaking Required

Summary:

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.

Top 3 Skills:

Planning and Projects Support, Cross functions collaboration

Role & Responsibilities

The Service Planning and Admin Support Specialist is responsible for carrying out many of the organization’s administrative functions including review of service plans, project support, document important progression and discussion, and other functions as needed.

• B2B VD CARE Team - Service Planning and Administrative Support Specialist

• Project support including but not limited to document and generate reports, creating PPTs,

and meeting recaps

• Cross-departmental collaboration to provide B2B customer satisfaction

• Reporting preparation (Supporting role) for Senior leaderships and Global HQ office in Korea

• Develop and improve B2B service process along with B2B customers’ expectation

• Strategical thinking and collaborative preparation for team’s targets

Skills and Qualifications

• 5+ years of related administrative and project management experience

Bilingual for English and Korean (Speak, Read and Write – A Must)

• Must have experience with Microsoft Standard Office Suite (Proficient Excel & PowerPoint)

• Must have demonstrated project and program management skills

• Proven experience of successful planning and executing projects and/or events

• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels

• Must have the ability to manage through fast paced environment

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