A leading nonprofit healthcare organization is hiring Pharmacy Technicians for full-time, direct hire roles within their Customer Care Call Center in the South Bay region of California. This is an excellent opportunity for licensed pharmacy techs who are passionate about patient communication and thrive in a fast-paced, service-driven environment.
Location: South Bay Area, CA
Start: ASAP
Employment Type: Direct Hire
Position Overview:
The Customer Care Pharmacy Technician will be the first point of contact for patients, healthcare providers, and staff calling in with pharmacy-related inquiries. This role is vital in maintaining a high level of patient satisfaction through exceptional phone communication, problem-solving, and service coordination. You'll assist with prescription transfers, appointment scheduling, grievance resolution, and general pharmacy support.
Schedule Requirements:
You must be fully available for rotating shifts after trainingthis is required.
Training: MondayFriday, 8:30am5:30pm
Post-training shifts (MF): Ranging from 6:00am7:00pm
Rotating Saturdays: 7:00am5:00pm or 9:00am7:00pm (with one weekday off)
* Sunday shifts may be added in the future
Key Qualifications:
Active California Pharmacy Technician License required
Must obtain PTCB certification within 1 year of hire
High school diploma or GED required
Call center or pharmacy experience preferred
Friendly, professional, and proactive communication style
Ability to manage high call volumes with empathy and efficiency
This role offers stability, purpose-driven work, and a chance to support patients through one of the nations largest healthcare nonprofits.
Apply now or reach out for further inquiry:
Samantha.Taborda@soliant.com
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