Customer Experience & Administrative Associate Job at Schopmeyer Medicare, Health & Life, Gulfport, MS

SmVNbTNaMGtwdHV6bTVLdlg3Tm1jSlQ4aWc9PQ==
  • Schopmeyer Medicare, Health & Life
  • Gulfport, MS

Job Description

About Us

Schopmeyer Medicare, Health & Life is a growing, family-owned Madison, MS business proudly serving over 1,000 health insurance clients. While our primary focus is Medicare, we also serve individuals and families with Federal Marketplace health insurance.

Our purpose is to glorify God by loving others as we love ourself. We value integrity, compassion, education, and excellence. Our mission is to bring clarity, build confidence, offer the best, meet deadlines, and serve for a lifetime.

Our motto is simply this: A lways do the right thing, and God takes care of the rest. 

You are perfect for this job if you:

  • Live by values of honesty, integrity, compassion, and excellence in all you do
  • Connect genuinely with clients and thrive on exceptional customer service
  • Thrive in a culture that celebrates accountability, meaningful growth, and shared
  • accomplishments
  • Bring natural curiosity and a love of discovery to your work
  • Excel during high-energy, fast-paced periods and use quieter seasons to improve systems
  • Find satisfaction in creating organized environments that help others succeed
  • Comfortable navigating Apple computers, spreadsheets, and productivity software 

Primary Job Responsibilities ( Training will be provided as needed)

  • Serve as our company's first point of contact, creating positive first impressions through warm and professional phone interactions
  • Interfacing with the insurance companies we represent to provide customer service
  • Maintain accuracy in our Customer Relationship Management software
  • Schedule meetings and manage calendars for multiple insurance agents
  • Maintaining accuracy in our Customer Relationship Management software
  • Assisting with event coordination and hosting
  • Data entry and administrative support 

Optional and Flexible Job Responsibilities:

Based upon skills and passions of employee (not required):

  • Social media marketing
  • Graphic design
  • Database, no-code setup
  • Simple video editing and posting
  • Research and copywriting for website 

Office/Time Expectations:

Weekly Hours: 34-40 hours

Location: On-site at Madison office; occasional remote work is available

Vacation Blackout Dates (September 15 - January 15):

Our busiest time of year is the Annual Enrollment Period, October 1 - January 20. We require that vacations be scheduled outside this window to ensure we’re all here when it matters most.

That said, life happens. If you need a day or two off, we’ll be accommodating. And if there’s a family event or something important that needs your time for a few hours, we want you to be there. (Wondering about the holidays? See below.)

Pay Structure:

  • $20 per hour
  • 32 - 36 hours weekly during off-season, February - August
  • 40 hours weekly during busy season, September - December (overtime likely available)
  • Paid Time Off (PTO) : First year, 48 hours (6 days) in addition to Holidays. There is some
  • flexibility for additional unpaid time off on a case-by-case basis.

Paid Holidays (2025):

  • New Years Day, Good Friday, Memorial Day, Independence Day and Labor Day
  • Thanksgiving and Black Friday
  • Christmas Season: December 24, 25, 26 and 31 Note: Additional PTO is allowed December 22-31. 

Job Tags

Hourly pay, Holiday work, Casual work, Christmas work, New year, Remote job, Flexible hours,

Similar Jobs

Denver Health

Dental Assistant Intern Job at Denver Health

 ...We are recruiting for a motivated Dental Assistant Intern to join our team! Under direct supervision, provides sub-professional dental work assisting dental providers in the care and treatment of dental patients while participating as a dental assisting student intern... 

DIRECTV

Principal Platform Engineer - Infrastructure Architect Job at DIRECTV

The DIRECTV Data Analytics and Operations team is looking for a curious, talented and highly motivated Infrastructure Architect to lead the architecture and optimization of our multi-cloud infrastructure across AWS and Azure. The ideal candidate will have deep expertise... 

Locum Tenens

Physician Job at Locum Tenens

 ...this is a fully remote position. This is a non-clinical role with a 40-hour workweek. Dates Needed: June - Ongoing Case Load/PPD: 20-31 cases per week Shift Type: Day Shift Assignment Type: Clinic Assignment Duration: Locums Call Required: No... 

Norconsulting Global Recruitment

Senior Marketing Strategist Job at Norconsulting Global Recruitment

 ...Are you a data-driven digital marketing pro with a passion for performance and leadership? Were looking for a Principal Advertising Strategist to join our powerhouse team and lead advertising strategy for enterprise clients across Amazon and other retail media platforms... 

Headway

Licensed Professional Counselor Job at Headway

 ...clients you see through Headway, so that you can set the hours that work for you. Grow your caseload by providing marketing support and...  ...patients in-person or remotely via telehealth while working from home. We accept the following licenses on a state by state basis:...