Customer Service Representative Job at Talentoma, Los Angeles, CA

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  • Talentoma
  • Los Angeles, CA

Job Description

Job Title: Remote Customer Service Representative

Hourly Pay: $22 – $28/hour

Summary:

We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives. In this fully remote position, you’ll help customers with a variety of inquiries, including order status and general questions. If you enjoy assisting others, thrive in a supportive environment, and are eager to grow in a customer service role, we want to hear from you!

Key Responsibilities:

  • Answer incoming customer inquiries regarding order status, product details, and general questions
  • Log call notes accurately into the system and keep track of customer interactions
  • Follow established scripts and templates to handle common situations efficiently
  • Collaborate with your team to ensure smooth follow-up tasks and ensure customers' needs are met
  • Provide exceptional customer support with patience, kindness, and professionalism
  • Contribute to creating a positive and welcoming atmosphere for both customers and fellow team members

Qualifications:

  • Friendly, professional communication style both on the phone and in writing
  • Ability to manage time and tasks independently while remaining focused on the customer experience
  • High-speed internet and a quiet home environment to support efficient work
  • Willingness to learn new tools and grow your customer service skills
  • Previous customer support or retail experience is helpful but not necessary—training will be provided
  • Excellent attention to detail and a proactive approach to solving problems

Perks & Benefits:

  • Hourly pay of $22 – $28 based on experience
  • 100% remote role with paid training and onboarding
  • Flexible work schedule options for full-time and part-time hours
  • Supportive team environment with helpful coworkers and managers
  • Opportunities for career growth within a dynamic company

Job Tags

Hourly pay, Full time, Flexible hours,

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