Customer Service Representative/Live Chat Agent FULLY REMOTE Job at Command Construction Industries, Remote

SmVNbDJKa21vOXkxbVpHbFc3TmhkNVQ0Z1E9PQ==
  • Command Construction Industries
  • Remote

Job Description

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing: 

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • Paid Training
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent.

Job Tags

Holiday work, Full time, Remote job,

Similar Jobs

The Gardens at West Shore

Assistant Director of Nursing (ADON) - RN Job at The Gardens at West Shore

 ...regarding residents' treatment, medications, and conditions. Conduct daily rounds to observe the care of residents. Communicate with...  ...401(k) Retirement Plan Relocation Assistance Daily Pay: View and withdraw your earned pay daily for a nominal fee. Education... 

Davita Inc.

Assistant or Associate Professor (Adjunct) Biomedical Informatics Research Job at Davita Inc.

Position overviewPosition title:Biomedical Informatics ResearchSalary range:The posted UC Salary scales set the minimum pay at the...  ...compensation may be available if the position includes membership in the Health Sciences Compensation Plan. UC Salary information can be found... 

Aramark

Asst. General Manager - Amtrak Job at Aramark

Join to apply for the Asst. General Manager - Amtrak role at Aramark2 days ago Be among the first 25 applicantsJob DescriptionThe Assistant General Manager manages the day-to-day operations of the Commissary by effectively managing Warehouse Managers, Supervisors,... 

Trinity Consultants

Environmental Consultants- Entry Level Job at Trinity Consultants

 ...EXPERIENCE Bachelor's degree (B. S.) in Chemical, Mechanical, Environmental/Civil Engineering, and/or related Atmospheric/Environmental...  ...places; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is usually moderate.... 

TotalMed Staffing

Travel Nurse RN - Home Health - $2,368 per week Job at TotalMed Staffing

 ...TotalMed Staffing is seeking a travel nurse RN Home Health for a travel nursing job in Bala Cynwyd, Pennsylvania. Job Description &...  ...specializes in recruiting and placing healthcare professionals in travel, PRN, and permanent positions across the country in Nursing and Allied...