Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
Entry Level Marketing & Advertising Assistant 5 days ago Be among the first 25 applicantsBREAK UP THE MONOTONY AND DIVE RIGHT INTO AN EXCITING AND REWARDING NEW CAREER NOW!Our company's recent expansion throughout the San Diego area has allowed our marketing department...
...life balance. We want everyone to love working here as much as we do. Our diverse range of services includes Civil Engineering, Landscape Architecture, Structural Engineering, Traffic Engineering, Wireless Services, Mechanical, Electrical, Plumbing and Fire Safety,...
...Challenger Rd., Ridgefield Park, NJ Duration: 12 Months Contract Top 3 Skill Sets: Bilingual in speaking and writing in Korean Detail oriented and understanding fast pace environment Expertise in Excel, Word, PP Position Summary: ~ Provide administrative...
...Casual Package Delivery Driver Who exactly are UPS Casual Package Delivery Drivers? Theyre the ones who drive our familiar brown... ...behind the wheel! So, what does it take to make it through a busy shift delivering boxes of all shapes and sizes to homes and businesses...
...VP, Senior Commercial Business Intelligence Analyst About the Company Established banking institution Industry Banking Type Public Company Founded 1898 Employees 10,001+ Categories Financial Services Investment Management Investment...