Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world...
...degree or above, major is not limited to fluent spoken English, German as the working language. 2. At least 2 years working... ...performance-based bonuses. 2. Career opportunities in a growing company. 3. A pleasant and stimulating work environment. Extensive training...
...and collaboration across different time zones may be necessary. Onsite meetings will be required as necessary. The ability to work from home will be an option when practical. Job Summary: K&M Concrete Construction, Inc is seeking an experienced and detail-oriented...
...arts & culture scene, inspired by the natural beauty of the area. Explore and purchase art from the blossoming artist community in numerous galleries. Click to learn more. Credentials: Essential: * OT LICENSE OR PT LICENSE OR SLP LICENSE * CPR or BLS...
...Why youll love us: Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry. Amazing product partnerships including: UNITE haircare and Bare Minerals...