As Director of Member Experience, you will be responsible for developing, implementing, and promoting programs and events for members at each club. Additionally, you will manage and oversee the rollout of creative and innovative educational and recreational activities while delivering exceptional experience to all age groups, focusing on Youth. You will hire, train, manage and supervise department staff; ensure delivery of services; manage and monitor department budget; ensure regulatory and safety practices are adhered to; communicate and work closely with department heads and their related teams and perform other duties as assigned.
Key Responsibilities:
EDUCATION/EXPERIENCE/SKILLS:
PHYSICAL AND MENTAL DEMANDS:
TYPICAL WORKING CONDITIONS:
Work is performed in an indoor/outdoor setting, busy and noisy environment. Some varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather. Varying schedule to include evenings, holidays, and extended hours as business dictates.
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