Live Chat Service Assistant Job at Amaz Technologies, Sugar Land, TX

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  • Amaz Technologies
  • Sugar Land, TX

Job Description

Description

Amaz Technologies is seeking an Entry-Level Live Chat Service Assistant to join our dynamic Live Chat Service Assistant department. In this Full-Time role, you will be responsible for providing exceptional customer service through our Live Chat platform. As a Live Chat Service Assistant, you will be the first point of contact for our customers and will be responsible for answering their queries, resolving their issues, and providing them with a seamless experience. This position is On-Site and offers a competitive hourly rate of $28-$33.

Responsibilities:

  • Respond to customer inquiries and provide solutions through our Live Chat platform
  • Resolve customer issues and complaints in a timely and efficient manner
  • Provide accurate and up-to-date information about our products and services
  • Collaborate with cross-functional teams to identify and escalate customer issues
  • Ensure customer satisfaction by providing a seamless experience

Requirements:

  • Excellent written communication skills
  • Ability to multitask and handle multiple chats simultaneously
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Customer-centric mindset with a passion for providing exceptional service

Job Tags

Hourly pay, Full time,

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