Job Description

Job Description

Job Description

We're All Star A/C, Heating & Plumbing , and we're hiring a passionate Sales and Customer Success Coordinator to join our team in Houston, TX!

WHAT WE OFFER:

Pay: $20 – $26 per hour base, plus commission

Schedule:

Part-time hours available between 8 AM and 5 PM, Monday through Friday.

We are starting with part-time hours, with the potential to transition to full-time.

JOIN US AS A PART-TIME SALES AND CUSTOMER SUCCESS COORDINATOR:

Sales & Customer Engagement:

• Follow up on open and pending HVAC/plumbing estimates via phone, email, or text.
• Conduct outbound cold and warm calls to promote and sell our annual maintenance agreements.
• Educate customers on the value and benefits of ongoing service plans.

Customer Service & Admin Support:

• Act as a backup dispatcher to assist during busy hours or team absences.
• Answer inbound calls and provide excellent service and support.
• Track all communications and follow-ups in our CRM or scheduling software.

Long-Term Responsibilities:

• File rebate claims and product registrations for installed equipment.
• Manage manufacturer warranties and track expiration dates.
• Provide weekly reports on follow-ups, conversions, and service plan sales.

PERKS OF WORKING WITH US:

• Bonus structure
• Paid time off (PTO)
• Dental, vision, and life insurance
• Uniforms provided
• Fun company parties
• Real growth opportunities
• Flexible scheduling

YOU COULD BE OUR NEXT ASSET IF YOU:

• Sales experience ideally in HVAC, home services, or another phone-based sales environment
• Comfortable making outbound calls and speaking confidently with customers
• Strong communication and interpersonal skills
• Tech-savvy and organized
• Experience with CRM or scheduling platforms is a plus
• HVAC industry experience is a plus
• Bilingual in English and Spanish is a plus

A SNEAK PEEK INTO OUR CULTURE

Since 2010, All Star A/C, Heating & Plumbing has been proudly serving greater Houston and surrounding areas with top-tier residential plumbing and HVAC services. As a family-owned business, we're built on a foundation of honesty, integrity, and a commitment to higher standards-not just for our customers, but for our team. Our mission is rooted in HEART: Honesty, Exceptional Service, Accountability, Respect, and Teamwork. We believe that by investing in our team's growth and well-being, we deliver better service to our community-and we stand by that every single day. When you join our crew, you'll be surrounded by people who support your development, celebrate your wins, and challenge you to be your best. With steady growth, a culture of respect, and an environment where you're seen, heard, and valued, All Star is the kind of workplace where careers are built to last.

Apply now! Our initial application is easy and mobile-friendly. Ready to take the next step in your career? Complete our quick, 3-minute, mobile-friendly application for this part-time Sales and Customer Success Coordinator position.

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