Job Description
ABOUT FAIRCHILD EQUIPMENT
Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only an eight-person operation to over 325 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as Family Owned.
COMPANY CULTURE
We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team!
Family Values – Healthy work/life balance promoting a winning and pleasant work environment. Follow the Golden Rule.
Safety Always – We are committed to safety at all times and in all places.
Customers for Life – Excellence in customer service. If we don’t deliver, let us know, and we WILL fix it!
Employer of Choice – Happy and productive employees who outwork the competition.
Active in our Communities – Outstanding citizens in the market we serve.
ABOUT THE POSITION
As the Service Writer, you are instrumental to the success of Fairchild Equipment. This position ensures that our ‘Customers for Life’ get the help they need and receive it in a timely manner. You will work closely with our service manager, technicians and sales representatives to dispatch calls, open work orders and assist in the timeliness of getting the right techs to the right jobs. In addition, you will monitor costs, finding savings as applicable, and providing exceptional customer service.
ESSENTIAL DUTIES AND RESPONSBILITIES:
REQUIRED SKILLS AND ABILITIES:
EDUCATION AND EXPERIENCE:
EMPLOYEE BENEFITS INCLUDE:
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest! Fairchild Equipment, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Apply now!
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