Technical Analyst - Fiber & Construction - Cox Job at SRI Telecom, San Diego, CA

SStFZzNaVW5vOXF4bTVPc1VyWnRkWkwvZ1E9PQ==
  • SRI Telecom
  • San Diego, CA

Job Description

Job Description

Job Description

Job Title: Technical Analyst - Fiber & Construction
Location: San Diego, CA
Salary: $25.00-$32.86/hr

Company Information:

In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff their cutting-edge networks. SRI is proud to only work with the largest service providers in the country which gives us endless opportunities for business and personal growth! Our culture is amazing, and our employees are happy and motivated, we would love to have you join our team!

Benefits:

SRI offers W-2 employment with access to a comprehensive benefits package such as Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA and others!

Salary:

This position pays an average of $30.00/hour depending on experience.

Description of Role:

The Technical Analyst - Fiber & Construction is responsible for managing fiber-impacting enterprise change requests (ECRs), coordinating with construction teams, and ensuring timely documentation of outages and customer impact. This role supports both field and network operations by tracking ticket performance, maintaining compliance standards, and collaborating with utilities and permitting agencies to execute construction and change-related work.

Responsibilities:

  • Create and disposition ECR tickets for fiber-related events

  • Implement customer impact analysis and document service-affecting incidents

  • Maintain and report on ticket queues with monthly scorecards and performance metrics

  • Coordinate with permitting authorities, utilities, and construction teams

  • Support aerial and underground fiber builds, emergency call-ins, and field verifications

  • Use enterprise systems (Oracle, GIS tools) for tracking materials, updates, and documentation

  • Review construction plans and support fiber routing, budget estimation, and project tracking

  • Ensure compliance with Cox and regulatory standards (NESC, NEC, GO95/GO128)

Skills:

  • 3-5 years of telecommunications experience, including network or construction operations

  • Strong understanding of network fundamentals, fiber infrastructure, and NOC processes

  • Excellent troubleshooting, communication, and documentation skills

  • Experience with ECR systems, ticket management, and reporting tools

  • Familiarity with permitting, fiber builds, and utility coordination best practices

Location: 92105

CMC25

Job Posted by ApplicantPro

Job Tags

Holiday work, Night shift,

Similar Jobs

Finish Line

JD Store Management - Third Street Promenade, Santa Monica, CA Job at Finish Line

 ...Indianapolis, with a digital office in Boulder, there are about 970 Finish Line locations primarily in U.S. malls and shops inside Macys department stores. We employ more than 14,000 store associates who are experts in style, and passionate about everything sneaker culture... 

Frontline Source Group - Nationwide Staffing Agency and Exec...

Data Entry Specialist Job at Frontline Source Group - Nationwide Staffing Agency and Exec...

Data Administrator Our client in Austin, Texas is seeking a dedicated individual to join their team on a temporary basis as a Data Administrator. Company Profile: Crowd-Sourced Testing Supply Chain Data Administrator Role: Inspect sample products shipped...

Syntricate Technologies

Mainframe Developer Job at Syntricate Technologies

Mainframe Developer We are looking for a Mainframe Developer. Position responsibilities include:Mainframe (Cobol) developerTampa, FL (3 days onsite -Hybrid Role)W2 Contract OnlyMust have skills: COBOL CICS DB2 Plus: VSAM MQJob description:Position title: Mainframe... 

School District of Lee County

Secondary Science Teacher Job at School District of Lee County

 ...Inspire the Next Generation Become a Science Teacher in Lee County! School Year: 20252026 | Grade Levels: 6th12th Are you...  ...benefits too: Free employee health and life insurance State retirement programs Employee wellness incentives and support Access... 

Platinum Dermatology Partners

Practice Manager - Cosmetic Laser Dermatology Job at Platinum Dermatology Partners

 ...includes a thriving retail center with over $2 million in yearly sales. In addition to providing exceptional patient care, we are...  ...complete errands or deliveries. Includes handling of sharps and chemicals. *Equal Employment Opportunity:**Platinum Dermatology...