This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities include preparation of customs entries and forwarding freight to designated locations, interfacing with international and domestic carriers, overseas offices, and importers. Prepare customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. May include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues requiring troubleshooting and effective communication with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and holiday work based on operational needs. Qualifications include high school diploma or equivalent, basic knowledge of customs operations, laws and regulations, basic computer skills, and basic understanding of HS system. Must be a U.S. Citizen or authorized to work in the U.S. for this employer.
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