Job Description

Job Description

Job Description

Company Description

Ravinia is both North America’s longest-running music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year, the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, the Ravinia Steans Music Institute provides young professional classical and jazz musicians with career-advancing training and concert settings. Offstage and year-round, Ravinia’s Reach Teach Play education programs engage thousands of children and adults—in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park—in our mission to make music equitably accessible to all.

Ravinia embraces diversity in all forms and is committed to providing an equitable and inclusive environment for all staff, musicians, guest artists, audiences, and community members. Ravinia is proud to be an equal opportunity employer. We encourage individuals of all identities and abilities to apply.

Job Description

Under the direction of the Security Manager, the Safety and Security Staff ensures the well-being of artists, guests, and staff by the protection of property and premises by enforcing rules related to public health, buildings, and grounds. This role involves monitoring, patrolling, and responding to security incidents. Working shifts vary from park open to park close during the summer concert season.

The Ravinia guest experience is more than the performance on stage, this role requires staff to provide excellent customer service as often the first person our guests interact with.

General Responsibilities

• Ensuring park rules are followed, file related reports as required

• Responding to medical and safety emergencies by following established emergency protocols

• Making sure guests and staff feel safe, be proactive to the needs of guests and staff

• Helping guests during ingress and egress, when asked, and being aware when a guest may need help

• Becoming very familiar with and monitoring Ravinia’s grounds and policies

• Other duties as needed

Qualifications

• Security team members must be at least 18 years of age

• Proof of eligibility to work in the United States

• Ability to read, write, and speak English fluently

• Ability to calmly handle stressful situations and show empathy towards others

• Excellent customer service and communication skills

• Flexible in scheduling that includes evening hours on weekdays and weekends

• Law enforcement or security experience is a plus

• Participate in pre-employment screenings and background checks

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• The Ravinia season runs from June through September. Priority in hiring will be given to applicants who are available to work the entire season.

• This position is outdoors and in all weather conditions with prolonged periods of standing.

• This position requires mostly afternoon/evening hours. Applicants must be available for both weekday and weekend hours.

Benefits and Compensation

Hourly rates are non-negotiable. Entry-level experience is $17.75 per hour, and Mid-High-Level Experience is $19.75 per hour.

Eligible for Illinois Paid Leave plan.

Ravinia is an Equal Opportunity Employer

As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.

All your information will be kept confidential according to EEO guidelines.

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